Ohio University Policies 91.003 (Computer and Network Use), 42.550 (Solicitation), and 42.001 (Mail Service) govern the use of computing resources, solicitations, and information dissemination.  The Ohio University Heritage College of Osteopathic Medicine (OU-HCOM) maintains its own technical systems for employees to conduct the missions of OU-HCOM.  The college applies the Ohio University policies, cited above to all of its technical systems.

Users (students, faculty, staff and affiliates) of the OU-HCOM technical systems are responsible for meeting the requirements of these policies.  Users who violate these policies are subject to disciplinary action.  OU-HCOM’s Interim Director of Medical Informatics (IDMI) is responsible for establishing, updating and monitoring adherence to these policies and procedures at OU-HCOM.

Of special emphasis is the importance guarding of the privacy of student and patient information.  Strict adherence to all governing statutes is required.

All computer hardware requests will be directed to the IDMI for approval.  The IDMI will issue addenda to this policy defining current procedures governing the specifics of computer use.  Given the rate of change in technology, these addenda will require periodic review and will be submitted to the Dean for approval.

Addendum A

The following standards for hardware and software support are adopted to maximize efficiency, compatibility and fiscal responsibility for OU-HCOM.

Supported Hardware:
Dell Computers desktops and laptops
Hewlett Packard and other university supported printers

The Office of Medical Informatics (OMI) unit will provide support and repair of OU-HCOM purchased technical systems and approved peripherals, subject to the following terms:

Consumable supplies including toner, paper, disk media, and other portions identified by the manufacturer as consumable are the responsibility of the owning unit.

The OMI Unit will not directly service equipment under maintenance contract unless otherwise directed and approved by the vendor.

Resources will not be applied to computer systems or peripherals deemed as obsolete or the repair exceeds the value of the system.

Supported Software: (Installing, problem solving, introductory training and updates)
Operating Systems and Utilities
Windows, McAfee Antivirus and Microsoft Antispyware
Productivity applications
Office

Messaging
Outlook 2007 or higher

Browser
Internet Explorer
Office specific and custom college developed applications.

Units purchasing non-supported hardware and software will bear the responsibility for the product.  If the non-supported hardware and software causes problems interacting with the supported hardware and software the product may be removed from the network.

 

Hardware support will not be provided for Smart Phones.
Limited support services for Smart Phones may be available on an individual request basis.

Apple logo’d products will have limited technical support.

Requests for exceptions should be directed, in writing, to OU-HCOM’s DMI

Last updated: 04/17/2012