If no satisfaction is achieved at Level 2, within thirty (30) days the student may contact the Director of Student Affairs and request a review of the case by the Heritage College of Osteopathic Medicine Grievance Committee (HCOMGC). Any extension of time at this level must be approved in writing by the Chairman of the HCOMGC. The procedures at Level 3 are as follows:

1. The student must submit to the Director of Student Affairs a written statement which includes: the student's full name, address, telephone number, name of the faculty member or administrator against whom the grievance is being lodged, number of the course involved (if appropriate), background of the problem, exact nature of the grievance, and statement reviewing the grievance procedures followed up to that point.
    
2. The Director of Student Affairs will inform the chairman of the HCOMGC of the grievance. The HCOMGC consists of one (1) member from each department (family medicine, specialty medicine, biological sciences and chemistry), one (1) member from Academic Affairs, three (3) students, four (4) ex-officio members of CSP, and five (5) ex-officio members of the Council on Equity. However, only two (2) students will serve at a grievance meeting (attending for policy issues only). A quorum shall be four (4) members of the committee, at least three (3) of whom must be faculty members.
    
3. The Director of Student Affairs will provide the faculty member or administrator involved with a copy of the grievance and will request a statement in response to the grievance.
    
4. The Director of Student Affairs will contact the supervisor of the faculty member or administrator and request a report on the grievance review held at Level 2.
    
5. The chairman of the HCOMGC will schedule a meeting, providing the parties 30 working days for preparation time, and inform the members of the HCOMGC, the student, and faculty member or administrator of the time and place of the meeting.
   
   
6. The HCOMGC will review the written grievance and the faculty member's or administrator's response and then determine by majority vote of those present whether a hearing should be held to deal with the grievance. If the determination is not to hold a hearing, the committee will make a recommendation to the Dean on the merits of the grievance.
    
7. When a hearing is held, it will be non-adversarial in nature with the COMGC acting as an investigative body. The grievant and the faculty member or administrator may have an advisor present, but since the proceeding is non-adversarial in nature, the advisor will not act as an advocate nor be a lawyer.
    
8. Both parties have the right to be heard; to present any evidence (written or testimonial) on their behalf; to hear, examine, and respond to all evidence submitted by the other party; but may not cross-examine each other or other witnesses.
    
9. The HCOMGC may structure the hearing, with the chairman making determinations as to implementation of the procedures. The parties or their advisors may not challenge, during the hearing, the procedures or rulings by the chairman. Such challenges shall be present for the record for review and decision by the Dean.
    
10. All hearings will be held in closed session, unless agreed to in writing by the parties, and a tape recording will be made of the hearing and be available for both parties. Written and/or oral summations will be permitted according to a schedule set by the chairman. The HCOMGC shall make its recommendation based solely on the evidence introduced and must determine whether the grievant has borne his/her burden of proof by the weight of the evidence.
     
11. The deliberations of the HCOMGC, after the hearing, shall be closed to all persons except members of the HCOMGC.
     
12. The HCOMGC will submit a written recommendation to the Dean and the parties involved. Other persons or agencies may receive copies of these recommendations at the discretion of the HCOMGC. All materials considered by the COMGC before and during the hearing, including a tape of the proceedings) will be sent to the Dean.
     
13. The Dean will make the final decision concerning the grievance and will notify, in writing, the student, the faculty member or administrator, the chairman of the HCOMGC, and other appropriate parties.