OU-HCOM is committed to complying with and exceeding the accreditation standards set by the American Osteopathic Association Commission on Osteopathic College Accreditation. According to the AOA, “Accreditation signifies that a COM has met or exceeded the AOA standards for educational quality with respect to mission, goals, and objectives; governance, administration, and finance; facilities, equipment, and resources; faculty; student admissions, performance, and evaluation; preclinical and clinical curriculum; and research and scholarly activity.” The COM accreditation standards and procedures can be provided through the OU-HCOM Student Affairs Office.

Students who believe that the College may not be in compliance with a standard of accreditation have the right to file a complaint through the following procedure:

1.  Submitting a signed and dated complaint with the Office of Student Affairs. The complaint will be kept on file in a confidential manner in the Student Affairs Office.

2.  The Assistant Dean of Student Affairs will consult with the Dean and follow up by contacting the appropriate Assistant/Associate Deans associated with the complaint to fact find and discuss. 

3.  The results of the fact finding will include an objective description of the standard and how it is being met by OU-HCOM, a recommendation to the Dean on whether there is standard compliance and suggestions for corrective action. This will be submitted in the form of a written report to the Dean and Assistant/Associate Dean involved with the complaint.

4.  The Dean will consider the report and will seek further clarification if necessary. The Dean will make the final decision about standard compliance and consult with the appropriate Assistant/Associate Dean about any additional action.

5.  The Dean will meet with the student who filed the complaint and provide written follow-up concerning the decision and any corrective action. This should occur within 30 days of the Dean receiving the initial report on the complaint.

6.  As part of continuous quality improvement within the institution, the Initial complaint, resulting report and Dean’s action will be forwarded to the appropriate College committee charged with addressing this standard as part of the strategic plan.

7. Records of the receipt, adjudication and resolution of such complaints will be maintained by the Assistant Dean of Student Affairs.